YOUR PRIVACY
Privacy Policy
Learn how Treasured Family Home Care collects, uses, protects, and handles information submitted through our website and online forms.
Effective Date: September 10, 2026
Treasured Family Home Care respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Treasured Family Home Care (“Treasured Family Home Care,” “we,” “us,” or “our”) may collect, use, disclose, protect, and retain information obtained through our website.
This Privacy Policy applies to information collected through this website, including information submitted through contact forms, request-for-care forms, employment applications, and other online forms.
This Privacy Policy applies to website information and does not replace any separate Notice of Privacy Practices or other privacy notice that may apply to client health information under federal or state law.
Information We Collect
We may collect information that you voluntarily provide when you use our website, contact us, request information, apply for employment, or submit an online form.
Information we may collect includes:
- Name
- Mailing address
- Email address
- Telephone number
- Information about the services you are interested in
- Information about a prospective client’s care needs, routines, or circumstances
- Information submitted through a Request Care form
- Communications, questions, or messages you send to us
- Employment application information
- Education, employment history, professional references, certifications, availability, and other information provided by job applicants
- Other information you voluntarily choose to provide
We may also automatically collect limited technical information when you visit our website, such as:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Approximate date and time of website visits
- General website usage and performance information
How We Use Information
We may use information collected through the website to:
- Respond to questions, messages, and requests
- Provide information about our home care services
- Evaluate and respond to requests for care
- Communicate with prospective clients, clients, family members, and authorized representatives
- Process and evaluate employment applications
- Communicate with employment applicants
- Schedule or coordinate follow-up communications
- Operate, maintain, troubleshoot, and improve our website
- Monitor website performance and security
- Analyze general website usage
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal, regulatory, licensing, and recordkeeping requirements
- Protect the rights, privacy, safety, and property of Treasured Family Home Care, our clients, employees, applicants, and others
We will use personal information only for legitimate business, care-related, employment-related, administrative, legal, or operational purposes.
Information submitted through a request-for-care form or other communication may include personal information relating to an individual’s health, care needs, living situation, or services.
Treasured Family Home Care takes the confidentiality of client and care-related information seriously and will handle such information in accordance with applicable Minnesota and federal law.
Minnesota law requires home care providers to protect client records from loss, tampering, and unauthorized disclosure and limits disclosure of personal, financial, medical, and other client information except in circumstances permitted or required by law.
Please do not use ordinary website forms to communicate urgent medical needs or emergencies.
If you are experiencing a medical emergency, call 911.
Health Information and HIPAA
Certain health information may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or other federal or state privacy laws depending on the nature of the information and the services involved.
This website Privacy Policy is not intended to serve as a HIPAA Notice of Privacy Practices.
If Treasured Family Home Care is required to provide a separate Notice of Privacy Practices for protected health information, that notice will govern the use and disclosure of information covered by that notice.
HIPAA-covered health care providers are required to maintain and make available a separate Notice of Privacy Practices describing permitted uses and disclosures of protected health information and individuals’ privacy rights.
Employment Application Information
If you apply for employment through our website, we may collect information necessary to evaluate your application, including:
- Contact information
- Employment history
- Education and training
- Professional qualifications
- Certifications
- Availability
- Professional references
- Information you provide in response to application questions
Employment application information will be used for recruiting, hiring, human resources, legal, compliance, and related employment purposes.
Submitting an application does not guarantee employment, an interview, or further consideration.
We may verify information provided in an employment application as permitted by applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, improve performance, understand how visitors use the site, and maintain security.
Cookies are small files stored on your device by your browser.
Depending on the technologies used on our website, cookies may help us:
- Remember website preferences
- Understand website traffic and usage
- Identify technical problems
- Improve website performance
- Maintain website security
You may be able to disable or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the website.
Website Analytics
We may use website analytics services or similar technologies to understand general website usage, such as which pages are visited, how visitors reach the website, and how visitors interact with the site.
Information collected through analytics tools may include technical and usage information such as IP address, browser type, device information, approximate location based on IP address, and pages viewed.
We use this information to evaluate and improve website performance and visitor experience.
We do not disclose personal information except as reasonably necessary for legitimate business, care, employment, administrative, legal, or operational purposes.
We may disclose information to:
Employees and Authorized Personnel
Information may be shared with employees, contractors, or authorized personnel who need the information to perform their responsibilities.
Service Providers
We may use third-party service providers to help operate our website or business, including providers of:
- Website hosting
- Website forms
- Email delivery
- Information technology services
- Website security
- Analytics
- Data storage
- Administrative or professional services
These providers may receive information only as necessary to perform services on our behalf.
Health Care and Home Care Providers
When permitted by law and necessary to provide or coordinate care, client information may be shared with authorized health care providers, home care providers, facilities, or other persons involved in providing services.
Authorized Persons
We may disclose information to a person authorized by the client or the client’s legal representative.
Legal and Regulatory Requirements
We may disclose information when we reasonably believe disclosure is required or permitted by law, regulation, court order, subpoena, licensing requirement, government investigation, or other legal process.
Protection of Rights and Safety
We may disclose information when reasonably necessary to protect the rights, property, privacy, security, or safety of Treasured Family Home Care, our clients, employees, applicants, website users, or others.
Sale of Personal Information
Treasured Family Home Care does not knowingly sell sensitive personal information for monetary consideration.
If our data practices ever involve activity that constitutes a “sale” of personal data, targeted advertising, or another regulated data practice under applicable privacy law, we will provide any notice, consent mechanism, or opt-out rights required by law.
Minnesota law prohibits qualifying small businesses from selling a consumer’s sensitive data without prior consent.
Minnesota Consumer Privacy Rights
The Minnesota Consumer Data Privacy Act (“MCDPA”) provides certain rights to Minnesota residents when a business is subject to that law.
The MCDPA generally applies to businesses meeting specified thresholds involving the volume of Minnesota consumer data processed or revenue derived from the sale of personal data.
To the extent the MCDPA applies to our processing of your personal information, you may have rights that include:
- Confirming whether we process your personal data
- Accessing certain personal data
- Correcting inaccuracies in personal data
- Requesting deletion of certain personal data
- Obtaining a copy of certain personal data
- Opting out of certain sales of personal data
- Opting out of certain targeted advertising
- Opting out of certain profiling activities
- Appealing certain decisions involving a privacy request
These rights may be subject to exceptions and limitations under applicable law.
To submit a privacy-related request, please contact us using the information listed in the Contact Us section below.
We may need to verify your identity before completing a request.
Client Records
Treasured Family Home Care maintains client records in accordance with applicable Minnesota licensing and recordkeeping requirements.
Client records may include information such as:
- Identifying and contact information
- Emergency contact information
- Health information relevant to services
- Assessments and service plans
- Care-related communications
- Documentation of services provided
- Incident documentation
- Complaint information
- Other information required to provide or document home care services
Client records, whether electronic or written, are maintained and protected in accordance with applicable privacy and security requirements.
Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing or coordinating services
- Responding to requests
- Processing employment applications
- Maintaining business and administrative records
- Complying with licensing requirements
- Meeting legal and regulatory obligations
- Resolving disputes
- Enforcing agreements
- Maintaining appropriate security and operational records
Minnesota law requires home care providers to retain client records for at least five years following discharge or termination of services, unless a longer period is otherwise required by state or federal law.
Other website, employment, and business records may be retained for different periods depending on their purpose and applicable requirements.
When information is no longer reasonably necessary and no longer required to be retained, we may securely delete, destroy, or deidentify it.
Data Security
Treasured Family Home Care uses reasonable administrative, technical, and physical safeguards intended to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no website, electronic communication, transmission method, or storage system can be guaranteed to be completely secure.
You should avoid submitting information through the website that is unnecessary for the purpose of your inquiry.
Email and Electronic Communications
If you provide an email address, telephone number, or other contact information, we may use that information to respond to you or communicate with you regarding your inquiry, application, services, or other legitimate business matters.
Standard email and ordinary website communications may not always be encrypted.
Do not send highly sensitive information by ordinary email unless specifically instructed to do so through an approved secure method.
Third-Party Websites and Services
Our website may contain links to websites, social media platforms, maps, or services operated by third parties.
Treasured Family Home Care does not control the privacy practices, security, content, or availability of third-party websites.
When you leave our website or interact with a third-party service, that third party’s privacy policy and terms may apply.
We encourage you to review the privacy practices of any third-party website or service you use.
Children’s Privacy
This website is intended for a general audience and is not directed specifically to children under the age of 13.
We do not knowingly use the website to solicit personal information directly from children under 13.
If you believe a child has provided personal information to us through the website without appropriate authorization, please contact us.
Do Not Track and Browser Privacy Signals
Some browsers and devices allow users to send privacy preference signals.
Our response to such signals may depend on the technology used by our website and the requirements of applicable law.
Where legally required and technically supported, we will honor applicable recognized privacy preference mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our practices
- Changes to our website
- Changes in technology
- Changes in applicable law or regulation
- Changes in the services we provide
When we make changes, we may revise the Effective Date shown at the top of this policy.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact:
Treasured Family Home Care
173 Roosevelt St.
Tracy, MN 56175
Phone: (507) 829-9091
You may also contact us through the Contact Us page on our website.
For privacy requests, please clearly indicate that your communication concerns a privacy request so that it can be directed appropriately.
Compassionate, dependable home care focused on comfort, dignity, and independence.